Operations Management
for eCommerce Businesses

Our web-based software will turn your ecommerce business into a well-oiled, well-equipped machine with endless scalability and optimal efficiency

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Used by Top eCommerce and Retail Businesses

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One System to Run Your Retail Business

When it comes to modern retail, best-of-breed is broken. Retailers today are forced to string together disjointed, legacy software to run their businesses because nothing better exists. RetailOps’ cloud-based platform addresses the unique challenges facing eCommerce and Omni-Channel retailers today. Our philosophy is simple; create software that doesn't get in the way and makes the modern retailer's life easier and more profitable.

Streamline Your Operations
what is retailops?
Purchasing
Warehouse
Products
Orders
Feeds
Reporting

Purchasing

Accurate product data starts with the buyer. RetailOps provides a comprehensive Purchase Order Tool that empowers product buyers to order new products as efficiently as re-ordering existing products. Maintain one set of unified product data that can be used across all your sales channels and uncover efficiency gains that will drive profitability and employee productivity.

  • Unified Buyer Data
    Everything about your buyers in one spot.
  • Efficient Purchase Order Creation
    Simply & accurately order new product from vendors.
  • Vendor Management
    Keep track of important vendor data & maintain better relationships.
  • Just-in-Time & Drop Shipping
    Doing business with drop shippers and JIT vendors just got easier.

Warehouse Management

Traditional ERPs and warehouse management systems (WMS) are expensive and hard to configure for fast-paced, high-volume retail, resulting in inaccurate inventory and costly fulfillment mistakes. RetailOps provides a full warehouse management suite with tools built to maximize efficiency and accuracy when running your warehouse.

  • Simple User Interface
    Keep the guesswork out of the warehouse.
  • Multi-Warehouse
    We work with whatever works best for you.
  • Mobile Warehouse App
    Rich WMS app for iOS.
  • Barcode Support
    On-demand barcode labels when you need them.
  • Product Receiving
    Direct scale integration in the application.
  • Shipping Receiving
    Shipment info is recorded when it hits the dock door.

Product Management

Our Product Management Tool makes efficiency AND precision a reality. Configure your product once and leverage your high-quality product data to publish that product into all of your sales channels with ease. Good data hygiene gives you an edge on the competition and provides a key point of differentiation in the crowded retail market.

  • Real-Time Publishing
    Update, change or remove product info when it's needed.
  • Media Management
    All of your images stored in one place.
  • Elastic Search
    Efficient & configurable search.
  • Decrease TTL
    Get your products listed fast & first.

Order Management

Unleash the power of the RetailOps Distributed Order Management (DOM) system and execute on customer demand. RetailOps DOM pulls in orders from ALL of your sales channels seamlessly, and allows you to manage your order fulfillment in one central place. We support even the most complex fulfillment scenarios, automatically routing shipments in real-time to your warehouse, drop-shippers, or 3PL partners.

  • Just-in-Time & Drop Shipping
    Handle complex JIT & drop shipping relationships.
  • Dynamic Sort Matrix
    Reduce labor costs & pick orders in batches.
  • Multi-Carrier Shipping
    Shipping control at your fingertips, removing 3rd parties.
  • Customer Service
    Provide an unparalleled customer experience.
  • Order Audit
    Eliminate mistakes forever.

Feed Management

Unleash your growth potential and drive sales like never before. Using RetailOps’ powerful feed and sales channel management tools, leverage one authoritative source of product and inventory data and publish it into as many sales channels as you want, instantly increasing your sales footprint across multiple sales channels.

  • Omni Channel
    All of your sales channels managed from RetailOps.
  • Feed Management
    Publish your entire sales catalog to unlimited sales channels.
  • Direct Magento Integration
    Say goodbye to manually updating in Magento.
  • Platform Agnostic
    Whatever you use, we've got you covered.

Global Reporting

Intelligent retailers manage by targeting and monitoring intelligent KPIs (key performance indicators). Because RetailOps tracks granular user and flow data across the entire platform, you can easily create reports that measure employee productivity across all of your functional departments, in real time. Set benchmarks, achieve benchmarks, rinse, and repeat. RetailOps provides you the right data at the right time, partnering with you every step of the way to drive meaningful increases in productivity resulting in added dollars to your bottom line.

  • Benchmarking
    Set critical benchmarks for your team to hit.
  • Drill Down
    Start high-level, then drill-down to whichever level suits you best.
  • Revenue
    How much is coming in & staying in.
Discover a Better Way to Operate Request a Demo

What is RetailOps?

We are passionate about optimizing the iterative processes that make retailers successful, and are fanatical about helping our clients achieve operational supremacy. By combining our deep expertise in developing cutting-edge technology and managing complex omni-channel retail operations, we’ve built an agile platform that empowers our clients to distinguish themselves as great retailers among a sea of mediocrity.

I knew our company would be more productive after switching to RetailOps, but didn’t realize the huge gains in quality which in turn we realized more cost savings and happy customers.

david duong ceo shoemetro.com David Duong CEO @ ShoeMetro.com
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